Need to make a claim? Here's all the information you'll need
Card Protect Insurance
How to make a claim
If you’re unsure whether or not you should be making a claim, just call AIA on 0800 500 108.
Documents that you’ll need
Warehouse Money Card Protect Claim Form
A claim can only be considered once AIA have all the necessary information, including where applicable:
- a completed Medical Certificate section of the claim form (this applies to Critical illness or Terminal illness claims), or
- a completed Employer Details section (this applies to Redundancy claims).
- Download the Claim Form, or call us on 0800 801 808 to request a copy.
- Fill out all sections of the form that apply to your claim.
- Sign the back page of the form.
- Attach any additional information requested in each section of the form that applies.
Where to send your completed documents
enquireNZ@aia.com
Freepost AIA, Private Bag AIA, Victoria Street West, Auckland 1142
If you need help, just call AIA on
0800 500 108