Warehouse Money Visa Card
Our team is here to help you. Here's how you can contact us:
General enquiries
0800 801 808
info@warehousemoney.co.nz
Monday to Friday: 8:30am - 7:00pm
Saturday and Sunday: 9:00am - 5:00pm
Public holidays: Closed
Warehouse Money Connect
You can log in to Warehouse Money Connect to send us a secure email.
Report a lost card
0800 801 803
+64 9 212 5233 if calling from overseas
24 hours 7 days a week
Complaints and feedback
0800 801 808
Our postal address
SBS Money Limited, PO Box 1204, Invercargill 9840
Card Protect Insurance
General enquiries
0800 801 808
We’re available at the following times:
Monday to Friday: 9:00am – 5:00pm
Saturday, Sunday and Public holidays: Closed
Claims
0800 802 801
claims@sovereign.co.nz
Our postal address
SBS Money Limited, PO Box 1204, Invercargill 9840
Insurance and Financial Services Ombudsman:
The Ombudsman provides a free investigation and dispute resolution service to our consumers who have not been able to resolve their complaint by our internal dispute’s resolution process.
For more information regarding the Insurance and Financial Services Ombudsman Scheme visit https://www.ifso.nz.
Insurance and Financial Services Ombudsman Scheme:
PO Box 10-845
Wellington 6143
NEW ZEALAND